Spinit operates across multiple currencies and accepts deposits by card and bank transfer, with withdrawals processed within three business days. The operator enforces a minimum monthly wagering threshold of 20 EUR and charges a 10% fee on withdrawals if the initial deposit has not been wagered at least once.
How long withdrawals take
Withdrawal requests are processed within three business days after submission, or three business days after the last withdrawal request was paid out. The financial department operates from 6 AM to 5 PM GMT, Monday to Friday. Requests made outside those hours or over the weekend wait for the next business day.
A maximum of three withdrawal requests can be pending at any one time. Once the operator approves the payout, the time it takes to reach your account depends on the payment route: card payments and bank transfers typically clear within 1–5 business days after approval.
Verification adds time to a first withdrawal. Documents must be provided within 30 days of the request, and the review usually completes within 10 days after all documents are received in full.
Getting money out
To request a withdrawal, log in to your account and navigate to the cashier. Select the withdrawal option, choose the method—bank card or bank transfer are the stated routes—and enter the amount. Verification is required before the first payout and may be requested again for subsequent withdrawals.
Steps:
- Open the cashier from your account dashboard.
- Select "Withdraw" and choose the payment method.
- Enter the amount and confirm the request.
- Upload the requested verification documents if this is your first withdrawal.
- Wait for the operator to process the request—up to three business days.
The operator reserves the right to request additional documents or proof of the source of funds at any stage, which extends the processing time until the documentation is complete.
What you can pay with
The operator accepts deposits by credit or debit card and bank transfer. No specific payment brands are named, and no list of e-wallets or prepaid vouchers is published. The operator reserves the right to define minimum and maximum deposit amounts at its discretion.
Deposits are credited immediately for card payments. Bank transfers may take 1–3 business days to reach the account, depending on the sending bank.
Fees and limits
Withdrawal limits scale by VIP level, from 500 EUR per day and 7,000 EUR per month at Level 1, up to 1,500 EUR per day and 20,000 EUR per month at Level 5. The operator determines VIP status based on activity during the 90 days prior to the withdrawal request, and players who have not placed bets for a month are automatically lowered to the lowest tier.
| VIP Level | Daily Limit (EUR) | Monthly Limit (EUR) |
|---|---|---|
| Level 1 | 500 | 7,000 |
| Level 2 | 500 | 10,000 |
| Level 3 | 800 | 12,000 |
| Level 4 | 1,000 | 15,000 |
| Level 5 | 1,500 | 20,000 |
Minimum funds rollover before a withdrawal is 1x the deposited amount. If this threshold is not met, the operator charges a 10% fee (minimum 0.5 EUR) on the last deposit, rising to 15% if the account was charged by bank card or bank transfer.
A dormant account fee of 5 EUR per month applies after 180 days of inactivity. The operator also enforces a minimum monthly wagering requirement of 20 EUR within the calendar month of the withdrawal request—failure to meet this can result in the withdrawal being declined.
Proving who you are
Identity verification is required before and after deposits, and before making a withdrawal. The operator requests a certified ID, proof of residence, and proof of ownership and transaction histories of the payment methods used, including bank or credit card statements.
Documents must be submitted within 30 days of the request. Verification typically completes within 10 days after all required documents are provided in full. The operator may also request information to verify the source of the funds deposited to the account, particularly for larger transactions or irregular patterns.
Refunds may be considered in exceptional circumstances if requested within 24 hours of the transaction, but the operator reserves the right to withhold any refund until identity is adequately established. If documentation is not provided within 30 days, the refund will not be processed and the account may be closed.
When a payout is late or refused
Withdrawals are declined if the minimum monthly wagering threshold of 20 EUR has not been met within the calendar month, or if the 1x rollover requirement on the last deposit has not been completed. Verification delays occur when documents are incomplete or do not match the account details.
If a withdrawal request is pending beyond the stated three business days, contact support at [email protected] with the transaction date, the requested amount, and the payment method used. The financial department operates Monday to Friday, 6 AM to 5 PM GMT, so requests submitted outside those hours are processed on the next business day.
The operator may also decline a withdrawal and request additional documentation if unusual activity is detected on the account, or if the source of funds cannot be verified.
Gambling should remain entertainment, not an obligation. If you need support, free and confidential help is available through GamCare at 0808 8020 133 (24/7) and BeGambleAware. You must be 18 or over (18+) to use this site.